Privacy Policy

Welcome to FuelFinder. We are committed to protecting your privacy while helping you find the best petrol prices across more than 8678 servos Australia-wide. This Privacy Policy explains how WebDigital (ABN: 17 453 778 242) ("we", "us", or "our") collects, uses, and manages your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Notifiable Data Breaches (NDB) scheme.

By using the FuelFinder website (fuelfinder.com.au) or our mobile applications for iOS and Android, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that is reasonably necessary for us to provide our petrol price comparison services. This includes:

Account Information: When you create an account, we collect your email address and a chosen username.
User-Generated Content: We collect petrol price reports and updates you submit for any servo to help keep our data accurate for the community.
Usage Analytics: We collect data on how you interact with the app and website, such as features used and frequency of visits.
Device Information: Information about your mobile device or computer, including model and operating system version.

2. Location Data

To help you find the cheapest petrol at a nearby servo, our app requires access to your device's location. However, we do not store your location data on our servers. All location processing is performed client-side (on your device) to display nearby servos. Your specific coordinates are never uploaded to WebDigital or stored in our databases.

3. How We Use Information

We use the collected information to:

Provide accurate petrol price comparisons across 8678+ servos.
Manage your account and verify petrol price reports you submit.
Improve app performance and user experience through analytics.
Communicate with you regarding support requests or essential updates.
Display relevant advertisements via our third-party partners.

Crucially, we do NOT sell user data to any third parties.

4. Cookies and Tracking

We use cookies and similar tracking technologies to remember your preferences and enhance your experience. On iOS devices, we strictly adhere to Apple's App Tracking Transparency (ATT) framework. We will only track your activity across other companies' apps and websites for advertising purposes if you explicitly grant permission via the iOS system prompt.

5. Third-Party Services

We utilise several third-party service providers to assist in operating FuelFinder. These providers may process data on our behalf:

Google Analytics & Firebase: Used for app stability, crash reporting, and analysing how users engage with the platform.
Google AdMob: Used to display advertisements. AdMob may use information about your visits to provide ads for goods and services (like accessories for your ute or local servo deals) that may interest you.
AppsFlyer: Used for marketing attribution to understand which campaigns led you to download the app.
RevenueCat: Used to manage in-app subscriptions and transactions on iOS and Android.

6. Data Security

WebDigital takes the security of your information seriously. We implement industry-standard technical and organisational measures to protect your data against loss, unauthorised access, and misuse. This includes encrypted data transmission and secure server environments.

7. Data Retention

We retain your account information and petrol price reports for as long as your account is active or as needed to provide services. If you choose to delete your account, we will remove your personal identifiers from our active databases, though some de-identified data may be kept for historical petrol price trend analysis.

8. Data Breach Notification

In the unlikely event of a data breach that is likely to result in serious harm to any individual, we will comply with the Notifiable Data Breaches (NDB) scheme. We will notify the affected individuals and the Office of the Australian Information Commissioner (OAIC) as soon as practicable.

9. Your Rights

Under the Australian Privacy Principles, you have the right to:

Access the personal information we hold about you.
Request the correction of inaccurate or out-of-date information.
Request the deletion of your account and associated personal data.
Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at [email protected].

10. International Transfers

While WebDigital is an Australian organisation, some of our third-party service providers (such as Google Firebase) may store or process data on servers located outside of Australia. We take reasonable steps to ensure these providers adhere to privacy standards consistent with the APPs.

11. Children's Privacy

FuelFinder is intended for users who are of legal driving age in their respective Australian state or territory. We do not knowingly collect personal information from individuals under the age of 16.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Information

If you have any questions about this Privacy Policy, our treatment of your data, or if you wish to make a complaint, please contact our Privacy Officer at:

WebDigital
ABN: 17 453 778 242
Email: [email protected]
Website: fuelfinder.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.